Terms and Conditions

 

Kate O’Riordan is a qualified Nutritional Therapist (DipNT, mANP, mGNC). She practices the principles of naturopathic medicine to assist the body’s own ability to heal and to improve the quality of life through good nutrition and lifestyle.

Kate O’Riordan Nutrition provides nutritional therapy services to clients to improve their health through diet and lifestyle interventions. We focus on preventative healthcare, the optimisation of physical and mental health and chronic health conditions.

 

Through nutritional therapy consultations, dietary and lifestyle analysis and biochemical testing, we aim to understand the underlying causes of your health issues which we will seek to address through personalised dietary therapy, nutraceutical prescription (supplements) and lifestyle advice.

  

If you are on one of my 1-to-1 programmes, you will receive your nutrition plan, supplement plan, any drug-nutrient interactions, relevant handouts, pre-made meal plan or recipes within 5 days after each consultation. For the best results you must follow the plan.

 

I may recommend supplements or relevant laboratory tests during the consultation. I may receive a small commission on some of the supplements and laboratory tests that I recommend. I only recommend products or services that will, in my professional judgement, be most appropriate for you and your health.

 

Included with the 4 week 1-to-1 programme is 30 minutes of email support between consultations. Also, included with the 8 week 1-to-1 programme is 1 hour of email support between consultations. Included with the 12 week 1-to-1 programme is 1 hour and 30 minutes of email support between consultations.

After the email support time included with your programme has been used up, there is a charge of £25 per 15 minutes of email support. I do not provide phone support in between consultations. I aim to respond to your email within 48 hours during my working hours which are 2.00-5.00pm weekdays and 10.00-4.00pm Saturdays. I am not able to respond to any emails outside of my working hours or when I am on holiday.

 

Please give me at least 24 hours notice if you need to cancel an appointment by emailing info@kateoriordan.com, clicking on the reschedule or cancel buttons at the bottom of your Acuity appointment confirmation email, or by calling or texting me. If you give me less than 24 hours notice or no notice, the missed appointment will be chargeable. If you cancel and reschedule your appointment two times in a row, then you forfeit the appointment. Also if you don’t show up to the appointment with no explanation, you forfeit the appointment.

 

If you are late for a session, the session will not be extended and will end at the appointed time.

 

I reserve the right to terminate the agreement and stop the nutrition sessions immediately if you, the client, behave in an inappropriate, rude or abusive way towards me, or if I feel that you would benefit from referral to another professional.

 

All emails, data and anything discussed during our sessions will be kept private and confidential at all time.

 

Payment for 1-to-1 programmes and consultations must be made by online bank transfer at least 48 hours before your appointment. I do not accept cheques.

 

Additionally, Kate O’Riordan Nutrition provides online programmes that include researched dietary, lifestyle and supplement recommendations as well as recommendations for biochemical testing.

 

The 12 Week Fatigue-Fighting System content is in a membership site where you get access to a new module each week for 12 weeks. You will receive weekly email reminders to access the membership site to the email address you gave when you bought the programme on the same day at the same time each week from the day you ordered the programme. If you are not receiving the weekly emails after purchasing the programme, please email customer support at
info@kateoriordan.com. When you purchase The 12 Week Fatigue-Fighting System, you will also receive weekly reminders for the weekly live group coaching calls which will be held in the Facebook group.

 

For the purchase of the 1-to-1 4 Week, 8 Week and 12 Week programmes, the 8 Week Beat The Bloat Self-Study Programme, the 12 Week Self-Study Fatigue-Fighting Programme, and functional tests, payments are non-refundable.

 

For the 12 Week Group & 1-to-1 VIP Fatigue-Fighting Programme and the 8 Week Group & 1-to-1 VIP Beat The Bloat Programme, there is a 14 day conditional and partial money back guarantee from the date you purchased the programme. See the conditions below.

 

If after you have completed the first two modules and you aren’t happy with the programme, please submit a 14 day food diary with breakfast, lunch, dinner, snacks and drinks that has been properly completed to info@kateoriordan.com and you will receive a refund on the unused portion of the programme. Refunds are processed on Fridays.

 

Once the refund has been processed you will be removed from the programme and will no longer have access to the content hub, 1-to-1 calls, group coaching calls or the Facebook group.

 

We are giving you a one person, one time, single license use to the content that you have purchased in the 8 Week Beat The Bloat Programme and the 12 Week Fatigue-Fighting Programme, and giving, sharing, lending or anything similar constitutes as stealing. I do not give permission to give, share or sell any of the information on my site provided for free or via a purchase.

 

When you create your account for The Beat The Bloat Programme or the Fatigue-Fighting Programme, please create a username and password that you can remember. If you need to change your password, please log in to the membership site, click on the account button and follow the instructions to change your password. If you forget your password, please click on the Forgot Password link on the log in page and follow the instructions to change your password.

 

The name Kate O’Riordan Nutrition and all the materials on or received via
www.kateoriordan.com is owed by us. You are not allowed to copy or use our IP address.

 

You can purchase the 8 Week Beat The Bloat Self-Study Programme or the 12 Week Fatigue-Fighting Self-Study Programme by clicking on the Work With Me menu at the top of the homepage and then scrolling down and clicking on the appropriate Buy Now button. You would then need to enter your payment details. Once this has been submitted, you will immediately receive a welcome email within 24 hours with details on how to access the members only site.

 

You will be provided with the current evidence-based dietary, nutrition and wellness information and advice, yet they may not be recognised or accepted by standard (allopathic) medicine. Kate O’Riordan is not a medical doctor (GP) and her services are not a substitute for medical care. Therefore she is not permitted to dispense medical advice, diagnose, prescribe medications, nor claim to treat medical conditions. Also she will not encourage you to terminate any previous therapies or medications, but will gladly cooperate with medical doctors upon
request to support your health concerns. Any recommendations she gives you for laboratory tests, diet or nutritional supplements made will be to support, not replace, medical treatment that you may be receiving. In addition, we strongly advise you to consult with your GP before any significant dietary or lifestyle

adjustments, and it is your duty to report all the supplements you have chosen to take to your GP. Kate O’Riordan Nutrition is not responsible for any symptoms or illnesses that result from following her nutrition advice, nutrition or supplement plan, or from following the materials in The 8 Week Beat The Bloat Programme or The 12 Week Fatigue-Fighting Programme.

 

If you have a customer service question, issue or dispute, please email info@kateoriordan.com. You will receive a response within 2 working days.

The office hours are 2.00-5.00pm Monday to Friday and 10.00-4.00pm on Saturdays.

 

I am legally obliged to store your personal data securely for 8 years. After 8 years, your data will be destroyed unless it is required for any medical or legal reasons.

Your personal data will never be used for marketing purposes or used for anything other than to contact you, or share with another medical or legal body after you have given consent where applicable. You are entitled to request a copy of your data, and be removed from any marketing mailing lists as and when you wish to do so.  Furthermore, please click on this link to view my privacy policy: https://www.kateoriordan.com/privacy-policy/